Cynulliad Cenedlaethol Cymru

National Assembly for Wales

Y Pwyllgor Iechyd, Gofal Cymdeithasol a Chwaraeon

Health, Social Care and Sport Committee

Ymchwiliad I wasanaethau Nyrsio Cymunedol a Nyrsio Adal

Inquiry into Community and District Nursing services

HSCS(5) CDN AI 11

Ymateb gan unigolyn

Evidence from an individual

Dear Senedd Health,

I have just retired from Community nursing...Junior sister of a very busy team.  I have taken early retirement; constantly late, not enough hours in the day to do the job properly; you would request equipment and it does not always come as it is not available, paperwork that is not user friendly....basically the whole system is under strain....

 

xxxx

u have enough time to care for patients effectively?

•           Does your team have enough administrative support?

•           Do you have the right technology such as a handheld device to support your work?

•           What would help you do your job?

I am a District Nurse Team leading working in the community for the last twenty years. I have seen many changes over the years and these changes have not being ggod for those working in the community.

Moral is very low due to high volume of visits staff has per day, shortness of staff, patient high expections and failure to support staff from senior nurses.

We are just visiting patients doing the task and leaving we have no time to person centred care asking patients what matters to them and making sure every contact counts we have become a very reactive services no proaction.

We have no technology to support us in our work documentation is poor and considering how advance technology why are we need doing paper documentation where is the clinical governance.

Certainly more staff better techology and support from senoir managers would help community nurses do their job.